When customers use a self-service portal, they have more power, options, convenience, and their digital experience with the company improves as well. The Middle East has undergone a significant digital transformation and a shift in customer behavior in recent years, and this revolution has accelerated in the previous year. Businesses are continually adopting new digital […]
The application of artificial intelligence to financial services is exploding, and the pace of development is accelerating. With a vast amount of data generated by businesses daily, AI enables new products, services, and business models. Despite the challenges, industry convergence is happening, and AI and digital data are breaking down functional silos to generate insights […]
Your customer service team must focus on these top customer service expectations to stay competitive. The first of these is speed. Many customers expect a company to resolve issues in as little as 30 minutes. It is because they can reach someone promptly, and they’ll feel satisfied with the experience. It’s also important that your […]
A SaaS product is an integral part of any startup’s success. As with any other product, the design of your product is critical to its success. A good product will look better than it works, and a good product will be easier to sell. In order to achieve this, here are the main principles of […]
Software engineering entails creating programs that can solve deterministic issues using logic. However, as AI has grown in popularity, software programmers have evolved. The use of AI software tools has changed programmers’ perspectives, thanks to the evolution of AI and machine learning in software development for problem-solving. Artificial Intelligence has aided in the processing of vast […]
While AI technology is a hugely important part of the business world, few companies have successfully implemented it. In fact, some reports indicate that only four percent of companies have implemented AI into their businesses. For that reason, it’s essential to start small and find a solution that’s easy to implement and manage. Instead of […]
If you have an iPhone, you’ve probably noticed that ads on your feeds are personalized. The same is true of your digital assistant. You probably see product recommendations from Spotify or suggestions from your friends on social media. These are all influenced by AI. But what has AI technology done for our daily lives? Here […]
AI in the enterprise will focus on business challenges that require human intervention. This will include a need for cognitive-heavy processes and complex decision-making. The AI component must also handle the available data, including structured and unstructured data. The framework should accommodate the fluidity of the technology and support the ongoing investment in monitoring, adjustment, […]
